How many members
- FREE — just you;
- Plus — up to 3 members;
- Pro — unlimited.
Inviting
- Settings → Team → “Invite a member”.
- Enter the person's email and choose a role — manager or owner.
- “Send invitation”.
The person gets a “You have been invited to a team” email with an “Accept invitation” button. The invitation is valid for 7 days. Until it's accepted, it's listed under “Pending invitations”: you can copy the link and send it yourself, or cancel the invitation.
It can only be accepted from the address it was sent to: the person signs in with that email (with the email code or with Google using the same address) and clicks “Accept invitation”. If they don't have an account yet, one is created on sign-in.
One account — one store. Someone who already has their own store in Poleso can't join another store's team from the same account — they need a different email.
Roles
A manager works with the day-to-day:
- Messages and Comments;
- Orders, waybills and payments;
- Products, materials and packaging;
- carts and orders in a conversation;
- quick replies — adding and editing.
A manager doesn't see “Settings” in the menu or analytics: connecting channels, payments, the plan, the team and store settings stay with the owner.
An owner has all of the above plus settings, analytics and team management. Only give the “owner” role to someone you trust with the whole store — for example, a co-owner.
Personal to each person
Everyone sets up their own sign-in methods and notifications, and it doesn't affect anyone else. A manager turns notifications on with the “Turn on” bar at the top of the dashboard — it appears on a computer and in the app installed on the phone.
Removing a member
Settings → Team → “Remove” next to the member. They lose access to the store immediately. The store owner can't be removed.
If your plan goes down
Existing members stay and keep working. You can't invite new ones until the count fits the plan's limit.